Cancellation Policy

Payment and Cancellation Policy...

Cancellation is as follows: up to two weeks before the trip there is a complete refund, two weeks to 48 hours there is a 50% payment fee, within 48 hours there is no refund. Rarely do we cancel trips but occasionally the weather can create white out conditions on the glacier and we will postpone a trip, or some other unforeseen reason will cause a trip cancellation by us. If this happens we will not charge the credit card. *(note our liability ends by not charging the customer a fee or trip price for cancellations by us)

Contact Us

Phone

907-224-5569

Email

info@exitglacierguides.com

Shop Location

We're located just 1 block north of Downtown Seward, on the corner of Jefferson St, and 4th Ave. Call us at 907-224-5569 if you need directions!

Please help us out and park on Jefferson St — the parking there is 24hr free parking